Definition list

Glossary of answers

How soon can you come out?

Most weekday calls get a same-day or next-morning window. Emergencies jump the queue.

Do you give free estimates?

Yes for standard diagnostics. You’ll get a clear written range before we start paid work.

Are you licensed and insured?

Fully — we can share certificates on request and list coverage on the invoice.

What areas do you serve?

The metro core plus common suburbs. Text your zip when you book and we’ll confirm.

How do I pay?

Card, cash, or approved invoice on commercial jobs. We never charge before you approve the scope.

What if I need to reschedule?

Call or text the dispatch line. We’ll move you — just give us a heads-up when you can.